Patients can pay for their treatment on a “pay as you go” basis, or join the Denplan Essentials payment scheme. Leaflets and further details are available from reception.
We will often request payment towards your appointment or treatment in order to secure the booking. The only time we would not do this is for routine examinations/emergency appointments for registered patients.
An amount will be deducted from your deposit if you miss your appointment or cancel at short notice (with less than 48 hours notice). Please see our late cancellation and DNA policy.
NHS payments are collected in the following way:
For routine check-ups/non routine appointments such as lost filling/crown, payment is taken on the day of the appointment.
For private treatment such as fillings, extractions etc, we will request 50% of the fee at the time of booking to secure the treatment appointment, and the balance on the day the treatment is carried out.
For treatment involving a laboratory (crowns/bridges/dentures), one third of the fee will be taken at the time of booking to secure the first stage appointment, one third on the day of the first stage, and the balance on the following appointment.
For hygienist appointments £1 per minute of the appointment length is taken at the time of booking. The remainder is charged through when the treatment is completed. If a follow up appointment is booked then the deposit is taken again.
The deposits are taken to secure your appointments. We would keep this deposit should you fail to attend the appointment OR late cancel (cancel within 48 hours of your appointment).
We reserve the right to cancel appointments if we do not receive the deposit required
Payment for treatment MUST be received in full by completion of the treatment as we do not hold a credit license.
We accept payment by cash, cheque or debit/credit card, including American Express, as well direct bank transfer (BACS).